3 Benefits of a Cloud-Based Phone System 

Rohan Mathew

Updated on:

Technology moves quickly and if you want your business to be able to compete in an ever-evolving landscape it’s important to stay on top of the latest trends. Cloud phone systems are the newest innovation in telecommunication technology that business owners should understand. Here are some of the major benefits of this new development. 

Flexible Solutions

One of the major benefits of business cloud phone services is how easy it can be to scale and add lines. Traditional phone systems operate using copper wiring, which means that adding new lines and extensions can be a major undertaking. With cloud-based phone systems, you can add lines, extensions, and direct numbers with just a few clicks of a mouse. That way you can easily scale to meet your needs, whether you need to add lines or take them away. So, if your business is growing rapidly, you can add as many lines as you need without having to pay costly fees for new installations. Or likewise, if part of your team is working remotely and doesn’t need a dedicated phone number, you can easily terminate unused lines.

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Another major perk of a cloud phone system is that you can access them from anywhere there is an internet connection. No need to waste time and money looking for space where a hardwire connection is available. You can simply set up your device on the local Wi-Fi, and you’re good to go. Small businesses today need to be dynamic and able to work from many locations. Cloud phone systems make setting up remote offices in multiple locations easy and cost-efficient. 

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Moving your telecommunications system onto the cloud is typically less expensive than maintaining a traditional landline. Cloud-based systems require less physical hardware than landlines and there is no need to hire a pricey contractor to upgrade or add lines. When you host your phone systems on the cloud, the associated hardware and software will be hosted offsite by your provider. This means that you won’t have to call in a technician to fix any malfunctions or system errors. Plus, many cloud phone companies offer month-to-month plans and pay-as-you-go options that are more flexible and better suited to meet the needs of a growing business. Also international and long-distance calling is typically free, as long as both parties are using Wi-Fi. This can be a major benefit to companies who do business all over the world. 

In general, cloud-based phone systems are better equipped to take on the shifting technological landscape of the business world. If you are looking to future-proof your company, you should at least do your research on this exciting, new technology.